Privacy Policy

The Children’s Adventure Farm Trust

Privacy & Data Protection Statement

The Children’s Adventure Farm Trust (CAFT) is committed to protecting your privacy and we promise to respect any personal data you share with us, or that we get from other organisations and keep it safe. We aim to be clear when we collect your data and not do anything you wouldn’t reasonably expect.

This policy explains how we collect and use the personal information you provide to us whether online or via phone, mobile, email, letter or other correspondence.

Where we collect information about you from

When you give it to us directly

You may give us your information in order to apply for a holiday at CAFT, sign up for one of our events, make a donation, fundraise for us, enter a raffle or apply to volunteer with us.

When you give it to us indirectly

Your information may be shared with us by fundraising sites such as Just Giving or Virgin Money Giving, or by independent event organisers such as Global Adventure Challenges. These independent third parties will only do so with your consent when you have indicated that you wish to support CAFT.

What personal data we collect and how we use it

The type of information we collect and how we use it depends on why you are providing it.

Beneficiaries

We only collect “sensitive personal information” about beneficiaries in order to provide our bespoke service and ensure time at CAFT is tailored to the needs of each individual child. We will keep your information to maintain a record of your relationship with us. This information is managed securely and separately from other data provided to the charity.

We never share the information provided unless in exceptional circumstances where legally required in line with our safeguarding policy.

We will only use anonymised data in order to demonstrate our social impact, to be transparent in how the money we receive makes a difference and to support future funding applications. If we have explicit and informed consent, we may share your story in appeals, including social media and funding applications.

Supporters

If you support us, for example, make a donation, register to fundraise or sign up to an event, volunteer or buy something from our shop, we will usually collect; your name, your contact details, your payment method.

Where it is appropriate we may also ask for information relating to your health (for example if you are taking part in a high risk event), your date of birth, why you have decided to donate to us (we will never make this question mandatory).

We will mainly use your data to:

Administer your donation or support your fundraising, including processing gift aid.

Maintain a record of your relationship with us and ensure we know how you prefer to be contacted.

To keep you informed about our work, how your support has helped ensure we can provide free holidays for thousands of children each year and how you can be involved in the future.

We do not sell or share any personal details to third parties for the purposes of marketing.

How we keep your data safe and who has access

We ensure that the information we store and process is secured safely and with appropriate controls to protect your personal details. We maintain an information asset register that is regularly reviewed to ensure that your information is only accessible by appropriately trained staff or volunteers.

We will keep your information for as long as required to enable us to operate but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations and tax and accounting rules when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely disposed of.

Your right to know what we know about you, make changes or ask us to stop using your data

You have a right to ask us to stop processing your personal data, and if it’s not necessary for the purpose you provided it to us for (eg processing your application or donation or registering you for an event) we will do so.

If you ever want to change the way we keep in touch, please just let us know by emailing info@caft.co.uk or calling us on 01565 830 053.

You have a right to ask us for a copy of the information we hold about you, although we may ask for a small charge of £10 to cover the costs involved. If there are any discrepancies in the information we provide please let us know and we will correct them.

If you want to access your information, please send a description of the information you want to see and proof of your identity by post to the CEO, The Children’s Adventure Farm Trust, Booth Bank Farm, Reddy Lane, Millington, Cheshire WA14 3RE. We do not accept these requests by email so we can ensure that we only provide personal data to the right person.

Changes to this privacy statement

We may change this privacy statement from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on the CAFT website or by contacting you directly.

If you have any questions, comments or suggestions, please let us know by contacting us by email info@caft.co.uk or in writing address to CEO, The Children’s Adventure Farm Trust, Booth Bank Farm, Reddy Lane, Millington, Cheshire WA14 3RE.